Shipping policy

Last updated: August 3, 2026

Processing

Orders are processed and shipped within 1-2 business days. You'll get a confirmation email at purchase and a tracking email as soon as your order ships.

Delivery times

We ship worldwide.

• United States: 6-12 days from shipment, with full tracking. Free US shipping on orders over $65.
• International: 2-3 weeks from shipment, with full tracking.

Delivery estimates are typical transit times, not guarantees; carrier delays can occasionally add a few days.

Tracking

Track any order on our Track Order page using your order number, or use the link in your shipping email.

Lost or stuck packages

If your tracking hasn't moved for 7+ days or your order seems lost, email floatypaw@gmail.com and we'll fix it - replacement or refund, your choice.

Contact: floatypaw@gmail.com or by phone at +1 (702) 900-0053